Technical Analyst - Florida

Location: Lakeland, FL

Epic-Premier Insurance Solutions is a leading provider of intelligent automation tools and services for the insurance industry since 1996. Our flagship product, ConceptOne™, provides a comprehensive end-to-end solution designed to meet the needs of niche-market insurance providers traditionally underserved by out-of-the-box software products.

Job Title

Technical Analyst

The Technical Analyst is a developer with strong SQL skills that assist our project teams in delivery custom content to our clients.  Depending on their role on a project, the Technical Analyst may be responsible for generating and compiling business, functional, and/or technical requirements.  The Technical Analyst will apply proven project methodology, communication, analytical, and problem-solving skills to help maximize the client’s benefit of business system investments and to assist clients in implementing our company’s flagship software, ConceptOne™.

Responsibilities

• Develop Custom Datasources used for Merge Documents and Forms Generation
• Develop Custom Reports and Data Extracts using Infomaker.
• Develop Data Feeds using SQL Stored Procedures and Functions
• Configure technical setup using configuration tools
• Collaborate in the planning, design, development, and deployment of projects.
• Collect, categorize, and write design specifications for client artifacts: letters, emails, forms, business rules, and reports.
• Communicate changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.
• Provide technical support on projects as needed for configuration, setup, and testing of various deliverables for a project.

Position Requirements

• Associates degree or experience in the insurance industry and minimum 2 years related work experience.
• Proven experience with business and technical requirements analysis, business process modeling/mapping, project methodology, and implementation.
• Hands on experience with the design, development, and implementation of software and hardware solutions, systems, or products.
• Solid SQL skills and familiarity with SQL Server, SQL Anywhere or similar.
• Experience with XML is a plus.
• Experience with Report Writing tools using a SQL database.
• Experience with Database management for SQL Server or SQL Anywhere.
• Extensive practical knowledge in importing/leveraging data for use in spreadsheets, graphs, and flowcharts.
• Extensive experience with software applications, including Microsoft Office – Word, PowerPoint, Excel, and Visio.
• Able to exercise independent judgment and take action on it.
• Excellent analytical and creative problem solving skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self-motivated and directed.
• Ability to manage multiple projects at a time.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Exhibit the highest levels of personal integrity and professionalism.

Work Expectations

• May require travel to client facilities.
• Occasionally implementations/projects may require work to happen outside of regular business hours –nights, weekends, or holidays may be scheduled to meet client project deadlines.