Frequently Asked Questions

What is the standard ConceptOne functionality?

ConceptOne™ standard functionality includes application clearing, quoting, submission tracking, binding, issuance, policy lifecycle management, claims, accounting, and document management. Policy lifecycle management includes the ability to endorse out of sequence, audit, cancel, reinstate, reissue, renew, non-renew, and rewrite. Policy rating is available through several integrated methods: third party rating software, Microsoft Excel™ rate sheets, slot rating, and custom rating applications. ConceptOne™ native accounting capabilities include billing, cash applications, accounts receivable, accounts payable, and general ledger management. Rules based excess and surplus lines tax generation and tracking is also native. ConceptOne™ standard claims functionality provides the means to process, track and review all claim related activities. Claims module can be configured for full claims management, simple tracking or a combination of the two, and allows for full claim processing and review, including accounting and reporting. All of this ConceptOne™ functionality can be leveraged in our feature rich workflow manager.

Enables single-entry paperless operation through:
• Document Driven Processing – ADM
• Automated Workflow
• Quick Entry Data Layout
• Drill Down Navigation
• Communications

Based on a solid technical foundation:
• SQL  database
• Microsoft Office interface
• Software Development Kit (SDK)
• Scalability
• Disaster Recovery – DB Replication
• Adaptability
• Insurance Industry Interfaces


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